What information do we collect & how?
We collect certain information or data about you when you use this website:
- Questions, queries or feedback you leave, including your email address if you send an email to us. We use this information to answer your queries in relation to our site, products or anything else.
- Your IP address (the unique address which identifies your computer on the internet). We use IP addresses to help us administer the site. We do not link IP addresses to personally identifiable information.
- Details of which version of web browser used or the site from which you reached our site. You cannot be identified from this information and it is only used to assist us in providing effective service on this site. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our site with information relating to the number of users linking to our site from their site. You cannot be identified from this information.
- Information on how you use the site, using cookies and page tagging techniques to help us improve our site and your user experience.
Where does your data go?
Where possible, we try to keep the information you supply to us locally in the UK. However, as part of the services offered through our site, the information you provide to us may be transferred to countries outside the European Economic Area (EEA). By way of example, this may happen where any of our servers are hosted by one of our Science4You companies in a country outside the EEA or one of our service providers is located in a country outside the EEA. We may also share information between our group companies, which are located in countries worldwide. If you require contact details of our other group companies, please contact us. These countries may not have similar data protection laws to the EEA. If we transfer your information outside the EEA in this way, we will take appropriate steps to ensure that any personal data relating to you will continue to be adequately protected.
Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime).
Changes to this Policy
The Internet is not a secure medium. We have implemented technology and policies to help safeguard your privacy from unauthorised access and improper use including encrypting your details when they are transmitted from this site to help keep them secure. We will continue to review and update our security measures where appropriate, as new technology becomes available.
Third party sites
We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our site and we recommend that you check the policy of each site you visit.
In addition if you have linked to our site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
How can I contact you regarding a Privacy Matter?
If you have any query relating to your information, please contact us as set out below. You are entitled to ask for a copy of the information we store about you.
Phone: +44 (0)2082 237364
Or write to us at:
Knowledge Dock Business Centre KD.G.15